Termos de serviço

TERMS OF SERVICE

Last updated: July 10, 2026

These Terms of Service ("Terms") govern your access to and use of the website operated by UndrDog Hemp ("UndrDog Hemp," "we," "our," or "us"), including all information, products, services, content, and features available through undrdoghemp.com (the "Site").

By accessing our Site or purchasing from us, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Eligibility

By using this Site, you represent that:

  • You are at least 18 years old or the age of majority in your jurisdiction;

  • You have the legal authority to enter into binding agreements;

  • All information you provide is accurate and current.

You may not use our products or Services for any unlawful purpose or in violation of any applicable law.

2. Products

We make every effort to display our products, descriptions, pricing, and images as accurately as possible.

However, we do not guarantee that:

  • Product descriptions are error-free;

  • Colors displayed on your device perfectly match the actual product;

  • Product packaging may not vary from images shown;

  • Every product will always be available.

We reserve the right to modify, discontinue, or limit any product at any time without prior notice.

3. Pricing

All prices displayed on the Site are shown in the currency indicated during checkout.

Prices may change without notice.

We reserve the right to correct pricing errors, typographical errors, or inaccuracies even after an order has been placed.

If an order is affected by a pricing error, we may cancel the order and issue a full refund.

4. Orders

Your order represents an offer to purchase our products.

After placing an order, you will receive an order confirmation email acknowledging receipt of your order.

This confirmation does not constitute acceptance of your order.

We reserve the right to:

  • Decline any order;

  • Limit quantities purchased;

  • Cancel orders suspected of fraud;

  • Cancel duplicate orders;

  • Refuse orders that violate these Terms.

If an order is canceled after payment has been received, a full refund will be issued.

5. Payments

Payments are securely processed through Shopify Payments and other authorized payment providers.

By submitting payment information, you represent that:

  • You are authorized to use the payment method;

  • The billing information provided is accurate;

  • Payment authorization may be verified before shipment.

We do not store complete payment card information.

6. Shipping

Shipping estimates are provided for convenience only.

Delivery times are estimates and are not guaranteed.

UndrDog Hemp is not responsible for delays caused by:

  • Shipping carriers;

  • Customs processing;

  • Weather conditions;

  • Natural disasters;

  • Government actions;

  • Incorrect shipping information supplied by the customer; or

  • Other circumstances beyond our reasonable control.

Risk of loss transfers to the customer once the package is delivered to the shipping address provided during checkout.

7. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy.

By purchasing from our Site, you acknowledge that you have read and agreed to that policy.

8. Customer Responsibilities

You agree not to:

  • Use the Site for unlawful purposes;

  • Interfere with the security or functionality of the Site;

  • Upload malicious software;

  • Attempt unauthorized access to our systems;

  • Use automated tools to scrape or collect data;

  • Misrepresent your identity or payment information.

Violation of these Terms may result in suspension or termination of access.

9. Intellectual Property

All content on this Site, including but not limited to:

  • Logos;

  • Trademarks;

  • Product images;

  • Graphics;

  • Videos;

  • Text;

  • Product descriptions;

  • Layout;

  • Design;

  • Source code; and

  • Other materials,

is owned by or licensed to UndrDog Hemp and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

10. User Content

If you submit reviews, comments, suggestions, testimonials, photographs, or other content to us, you grant UndrDog Hemp a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, modify, and display such content for business and marketing purposes.

You represent that your submitted content:

  • Does not infringe third-party rights;

  • Is truthful;

  • Does not contain unlawful or offensive material.

We reserve the right to remove content at our discretion.

11. Third-Party Services

Our Site may contain links to third-party websites or services.

We are not responsible for:

  • Their content;

  • Their privacy practices;

  • Their products;

  • Their services; or

  • Their policies.

Your interactions with third parties are solely between you and those third parties.

12. Disclaimer of Warranties

The Site and all products and Services are provided on an "AS IS" and "AS AVAILABLE" basis.

To the fullest extent permitted by law, UndrDog Hemp disclaims all warranties, including:

  • Merchantability;

  • Fitness for a particular purpose;

  • Non-infringement; and

  • Any implied warranties arising from course of dealing or usage of trade.

We do not guarantee uninterrupted, secure, or error-free operation of the Site.

13. Limitation of Liability

To the fullest extent permitted by applicable law, UndrDog Hemp shall not be liable for:

  • Indirect damages;

  • Incidental damages;

  • Consequential damages;

  • Special damages;

  • Loss of profits;

  • Loss of revenue;

  • Loss of data;

  • Business interruption; or

  • Other economic losses arising from the use of our products or Services.

Our maximum liability shall not exceed the amount paid by the customer for the product giving rise to the claim.

Nothing in these Terms limits liability where such limitation is prohibited by law.

14. Indemnification

You agree to indemnify and hold harmless UndrDog Hemp, its owners, affiliates, employees, contractors, and service providers from any claims, damages, liabilities, expenses, or legal fees arising from:

  • Your violation of these Terms;

  • Your misuse of the Site;

  • Your violation of applicable law; or

  • Your infringement of third-party rights.

15. Privacy

Your use of our Services is also governed by our Privacy Policy.

Please review that policy to understand how we collect, use, and protect your information.

16. Force Majeure

UndrDog Hemp shall not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including:

  • Natural disasters;

  • War;

  • Government actions;

  • Pandemics;

  • Labor disputes;

  • Transportation interruptions;

  • Internet outages; or

  • Other force majeure events.

17. Governing Law

These Terms shall be governed by and interpreted under the laws of the United States and, where applicable, the laws of the State in which UndrDog Hemp is established, without regard to conflict of law principles.

18. Changes to These Terms

We may update these Terms from time to time.

Changes become effective immediately upon posting on this Site unless otherwise required by law.

Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

19. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy and Refund & Return Policy, constitute the entire agreement between you and UndrDog Hemp regarding the use of our Site and Services.

21. Contact Information

If you have questions regarding these Terms of Service, please contact us:

UndrDog Hemp

Website: undrdoghemp.com

Email: support@undrdoghemp.com

Business Hours: Monday–Friday, 9:00 AM–5:00 PM (U.S. Business Hours)